Charlie was intuitive, incredibly humane (I am going through a divorce and we talked break-ups!) He also had imagination and flair and helped me see out of the box: and for that I now live in what I like to call my New York penthouse! It is such a lovely flat - and it is down to Charlie I have it.
More generally, Homefinders were incredibly helpful in locating my passport and sending round a locksmith when dimwit Elisa had let door slam, leaving flat door key inside. She hadn't yet worked intercom...
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